Warranty and Instruction of Product Return

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Instructions

Simply replace the unfilled areas such as "[]" and "[date]" with your information.

Dear [name],

We are sorry to hear that you have been experiencing problems with your new [name of product].

While we do ask that our customers contact their dealer in the event of a problem, we recognize that, in your case, this is not possible.  Please mail the product to [address] for service.  

Again, we are sorry that you experienced this difficulty and wish to thank you for your patience and for purchasing [name of product].

Best regards,