Simply replace the unfilled areas such as "" and "[date]" with your information.
To the team:
You're commended for the manner in which you handled the unfortunate incident that led to removal of [name of product] from the marketplace.
While the reports that I have read all indicated that there was no definite proof that the taking of [name of product] may have resulted in her present condition, the fact that you acted so quickly shows that your first concern is with the health and well being of the public.
As a consumer, I would like to express my appreciation for your integrity and once again commend you for the fine manner in which you handled this incident.